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What should you do when your Tempe home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your property – and your family – against the multitude of risks you might experience, like break-ins, flooding, and fire. Even though your home might be ready, that doesn’t mean you are. Do you understand what to do if your Tempe home alarm system goes off? The blaring of an alarm is often jarring, confusing, and may incite panic. Your best choice is to stay composed and abide by these simple tips.

Actions to Take Whenever Your Home Alarm System In Tempe Goes Off

It’s a situation nobody wants to be in, but it’s also the reason why you put in a home alarm system originally. You’re awakened from a deep sleep with the distinct blasting of an alarm after one of your sensors has been activated. Now what are you going to do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is beating rapidly. But keeping a cool head is the most effective way to appraise the situation. Avoid the impulse of trying to handle the emergency alone and let your monitoring specialists and first responders perform their job.
  2. Protect your family members. Your main focus should be your family and moving them out of danger. In the event of a intrusion, this might mean proceeding to an appointed safe zone as far away from points of entry as possible. Chances are your alarm already scared off the invader, but it’s always wiser to be safe than sorry. If there’s fumes or a fire, you ought to exit your residence without delay.
  3. Remember your cell phone. In this day and age, the majority of people have their smartphones with them always, but you could neglect to pick it up during a crisis. It’s a good thing to have. You’ll be able to keep in contact with your monitoring specialists and get notifications through your home security app.

Work With Your 24-hour Monitoring Agents

The moment your home alarm system in Tempe goes off, your round-the-clock monitoring specialists will instantly act. The first move is to confirm your alarm, and that means getting in contact with you. The protocol they follow is based on the kind of emergency. For instance, if a medical emergency is initiated, a single attempt will be made to contact you before first responders are dispatched. In the event of a burglary alarm - the most frequent kind of alarm - a monitoring specialist will abide by these guidelines to get in touch with you:

  • An attempt will be made to communicate with you via the touchscreen interface. You will typically be asked for a passcode.
  • If that isn’t successful, a call is made to your principal contact number.
  • A second number or your first contact person is attempted next.
  • If you still can’t be reached, nearby police officers are deployed.
  • Your monitoring agents will attempt to reach you again after emergency personnel are alerted.

If you're not able to converse with monitoring agents, don't worry. Support will still be deployed even if you're not able to confirm the emergency.

Get prepared for any emergency with a Vivint home alarm system in Tempe

Stay ready for any emergency with a state-of-the-art home alarm system in Tempe from Vivint. Call (480) 360-6677 to begin customizing your property’s defense today.